By accessing and using the Persekafe platform (the "Platform"), you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree with any of the provisions of these Terms, please do not use the Platform.

Persekafe reserves the right to modify these Terms at any time. Changes will take effect immediately after the revised version is published on the Platform. It is your responsibility to periodically review the Terms.

Persekafe is a technical platform that provides solutions for supply chain optimization, pressure equipment maintenance, and industrial storage standards in the Horeca sector.

• Logistics consulting services and distribution flow management.
• Preventive and corrective maintenance programs for industrial equipment.
• Audits and implementation of storage and safety standards.
• The Platform is not a direct supplier of food or beverages.

2.1. Service Limitations

Our services are provided "as is" and "as available". We do not guarantee that the Platform will be uninterrupted, secure, or error-free. The effectiveness of technical recommendations depends on external factors beyond our control.

Users of the Platform (the "Client") have the following main obligations:

• To provide complete and accurate information for configuring services.
• To ensure necessary access for authorized Persekafe personnel for on-site maintenance activities.
• To comply with all applicable health and safety at work regulations.
• Not to reverse engineer, distribute, or modify the technical content of the Platform without our written consent.

3.1. Persekafe's Rights

Persekafe reserves the right to:

• Modify, suspend, or discontinue any service or functionality of the Platform.
• Refuse service to any Client who violates these Terms.
• Collect and process data necessary for providing services, in accordance with the Privacy Policy.

Service fees are communicated through an individual commercial offer. Invoices are issued monthly or according to the established service cycle.

Payment is due within 14 calendar days of the invoice date. Late payments may lead to service suspension and the application of late payment penalties, as per the law.

4.1. Refund Policy

Fees for services rendered are non-refundable. In case of cancellation of a maintenance schedule more than 48 hours before the scheduled time, the Client may request rescheduling without additional costs. Last-minute cancellations may be subject to a cancellation fee.

To the maximum extent permitted by law, Persekafe's liability for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the services is limited to the amount paid by the Client for the services that caused the damages, in the last 6 months.

Persekafe is not liable for:

• Damages caused by incorrect use of equipment by the Client's personnel.
• Disruptions in the supply chain caused by external factors (suppliers, weather conditions, government regulations).
• Loss of profits, loss of business, or loss of data.

Either party may terminate the service agreement with written notice at least 30 days before the end of the current billing cycle.

Persekafe may terminate the agreement immediately, without prior notice, if the Client:

• Violates any of the essential provisions of these Terms.
• Enters bankruptcy or liquidation proceedings.
• Fails to pay invoices on time.

Upon termination, the Client remains obligated to pay all fees due for services rendered up to the termination date.

For any notifications or questions related to these Terms, please contact:

Persekafe SRL
Address: Aleea Muncii nr. 37, bl. D, ap. 0
Phone: 0214408145
Email: info@persekafe.com

Legal notifications must be sent in writing to the address above.